PRIVACY POLICY

Privacy and Personal Information Protection Policy of Starlight Sales Corporation Inc.

Table of Contents

  1. General
  2. Applicable Laws
  3. Information Collection
  4. Use of Information
  5. Information Retention
  6. Updates
  7. Contact Us

Translation
This is an automatic translation made with ChatGPT of the French version of the policy. Refer to the French version for legal purposes.

General
Under the Act respecting the protection of personal information in the private sector, personal information is any information that makes it possible to identify a natural person. “Confidential information” therefore refers to any sensitive information or personal information whose access and use are restricted to persons or entities designated for that purpose and whose disclosure could cause harm to the organization and its partners or to individuals.

Starlight Sales Corporation Inc. (hereinafter “Starlight Sales”) acknowledges that it may have access to personal, confidential, strategic, commercial, technical, or legal information related to the data of clients, businesses, partners, employees, and suppliers (hereinafter “stakeholders”), notably concerning their strategies, business opportunities, intellectual property, outsourcing agreements, and other information of this nature.

Starlight Sales is therefore committed to protecting the confidentiality and security of stakeholders’ personal information. This Personal Information Protection Policy is intended to help you understand our practices regarding the collection, use, and retention of personal information.

Applicable Laws
Starlight Sales is subject to the provisions on the protection of personal information in the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1) when such information is held in the course of its duties and activities.

Information Collection
Personal information is collected in several ways, including through forms depending on the business model, data transfer into our database, and communications with us in person, by telephone, by mail, or by email. Starlight Sales collects only the personal information necessary to conduct its activities and to achieve the specified purposes.
Depending on the circumstances, personal information may include identification details of businesses and organizations, identification details of workers, information related to payment management, and strategic or contractual information of an entity, etc.

Use of Information
Measures have been implemented to ensure that only authorized persons have access to personal information and are authorized to process the data. Accordingly, a confidentiality undertaking must be signed in advance by all Starlight Sales employees, agents, and/or subcontractors who have access to computer systems and confidential data. In addition, no data will be transferred to a third party without the stakeholder’s written approval.

Starlight Sales recognizes that confidential information remains the exclusive property of the stakeholders and that any unauthorized disclosure of such confidential information may cause them significant harm. To protect stakeholders’ interests, Starlight Sales will use the confidential information disclosed only for the purposes for which it was disclosed. All stakeholder data remains confidential unless it has been published in the media or by the stakeholders.

A document is considered non-confidential if:

    • It contains no personal information and has no strategic value for the entity;
    • At the time of disclosure, it was in the public domain;
    • After information is transferred between the stakeholders and Starlight Sales, it becomes generally available to the public through publication or otherwise, and such disclosure is not the result of a fault committed by Starlight Sales;
    • It is disclosed to Starlight Sales by a third party;
    • It is government information.

The information collected is used for the following purposes:

  • Recording confidential data in the database;
  • Processing data;
  • Saving changes made in the database;
  • Subscribing contacts to the newsletter;
  • Prospecting and business development;
  • Providing specialized services in the field of industrial machinery.

Information Retention
Starlight Sales retains stakeholders’ personal information for as long as necessary to provide its services, or as required by applicable laws, regulations, or government orders. Personal information may be retained for different periods depending on the nature of the information and the reason it is held. By using Starlight Sales’ services, stakeholders consent to the transfer of personal information to its database. Starlight Sales never sells personal information to third parties, and written authorization is required before transferring a stakeholder’s confidential information to a third party.

Starlight Sales has implemented appropriate physical, technological, and administrative safeguards to protect the confidentiality and security of personal information against destruction that is accidental or non-compliant with the law, accidental loss, alteration, disclosure or unauthorized access, misuse, or any other unlawful form of processing of personal information in its possession.

However, no method of Internet transmission or electronic storage is 100% secure. If you have reason to believe that the confidentiality of personal and/or confidential information has been compromised, please contact us.

Starlight Sales undertakes to promptly take the necessary steps to limit any damage that may result from a privacy breach, to conduct an investigation to identify any vulnerability, and to implement the necessary corrective measures to prevent any recurrence of such an incident.

Updates
The content of this policy may be modified without notice to reflect changes to our practices, technologies, legal requirements, and other factors. Changes to this policy will take effect immediately. We therefore encourage stakeholders to stay informed about how Starlight Sales handles personal information.

Contact Us
For any comments, questions, concerns, requests, or complaints regarding any personal information or our personal information protection practices, you are invited to contact our President.

By email: info@starlightcorp.co
By mail: 1000 des Pionniers, Suite 228, Terrebonne, Québec J6V 1S8